Refund policy

We offer a 30-day exchange or refund guarantee, starting from the date of delivery to the customer. Please note that we are not responsible for any customs charges (import duty or tax) on returns. All costs and charges associated with returning your order are your responsibility. We recommend using tracked shipping or obtaining proof of postage, as we cannot refund or exchange lost returns. Orders returned after the 30-day exchange or refund window will be sent back to the customer.